If anyone accesses your account and successfully completes the two-factor authentication, you’ll also receive an email that will notify you of this activity. The credentials used to access Symantec VIP should be secure and varied from any other account. The application takes extra measures to ensure that your information is unclonable and tamper-resistant.Įnsuring no one takes control over your phone and accesses your account, Symantec VIP requires a password or fingerprint ID to authenticate a login. By keeping all your information in one place, the app lessens the chance of anyone hacking an account unnoticed. As mentioned before, the app functions with many websites. The Symantec VIP is entirely safe to use and won’t steal your private information. Download a credential on a Mobile App, Download a credential on a Desktop App. This versatility allows you to keep your essential verification tools on hand at all times.Īdditionally, as the mobile app doesn’t require an internet connection, you’ll almost never get locked out of your accounts while using Symantec VIP. After you install VIP Access, complete Step 2 to register the credential. Symantec VIP Access is available for your mobile devices as well as personal computers. By keeping all your authentication needs in one download, it frees up processes on your computer and any mobile device you use with Symantec VIP as well. You may be prompted for a Secure Code when you:įor more information on how to download the VIP Access App for Windows or Mac Computers, refer to our FAQs.Symantec VIP works with numerous websites to allow it to function as a universal app. You will need to provide a Secure Code only when prompted in Internet Banking. Your VIP Access icon on your personal computer will generate a 6 digit Secure Code when you click on it. Secure Code has replaced SMS Verification and Personal Icons to protect you and your accounts from fraud. Obtain a Secure Code from the Access AppĪfter these steps you will have successfully created a Secure Device and are now registered for People's Choice Secure Code.The first step is to install the application on your computer. Agree to the Verisign Identity Protection End User Agreement The Symantec VIP Access Desktop token installation has two parts.Enter the Credential ID located in the Access App.Enter the name of the device (you're able to personalise the name of your device using alpha and numeric only, no symbols).If you do not receive an SMS or do not have a mobile number registered in Internet Banking please call 1300 859 488 for your One Time Passcode. You will be prompted to complete a second tier authentication challenge either by entering in your Factor2 Icons, SMS Verification code, approving a Push Notification or by entering a One Time Passcode.įor first device registrations a One Time Passcode will be generated and sent via SMS to your registered mobile number.Select 'Settings' then 'Secure Code Management'.You are now ready to register your VIP Access within Internet Banking successfully register for Secure Code. The VIP Access icon will be displayed on your desktop.Click Run and the Access App will be downloaded to your PC/Laptop/Desktop.Select the applicable option (Download for Windows or Download for Mac).For PC users: Ensure you are using a Windows operation system.How to download VIP Access for Windows or Mac computers Are travelling throughout Australia or overseas with your personal laptop.
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